Question 1

Do I need to be an existing Weldmar patient in order to be referred to Weldmar at Home

Accepted Answer

Usually, patients that are seen at home by a member of the Weldmar at Home team will be known to... Learn more

Question 2

Do you charge to attend Day Services?

Accepted Answer

There is a small £3 charge to attend Day Services. This goes towards the cost of the transport, and meals... Learn more

Question 3

Do you use ‘Macmillan nurses’?

Accepted Answer

Macmillan is a very separate charity to Weldmar, and do not have community specialist palliative care nurses working in West... Learn more

Question 4

How can I be referred for Complementary Therapy?

Accepted Answer

You can be referred by any member of the Weldmar team who support you.

Question 5

How do I change my contact preferences with you?

Accepted Answer

We like to make it as straightforward as possible to change the way that we contact you as a supporter... Learn more

Question 6

How do I make a complaint?

Accepted Answer

All Weldmar staff are here to help you, and are pleased to receive any ideas, comments, or suggestions you may... Learn more

Question 7

How long will I stay at the Inpatient Unit?

Accepted Answer

This can vary, patients may be admitted for specialist symptom management, or for end of life care. The average length... Learn more

Question 8

I have items to donate to your charity shops – will you collect them?

Accepted Answer

Thank you for supporting Weldmar Hospicecare by donating items for our charity shops! We really appreciate it. Our charity shops... Learn more

Question 9

I would like to volunteer – what do I do?

Accepted Answer

Firstly, thank you! We couldn’t do what we do without the help and expertise of volunteers. You might like to... Learn more

Question 10

Is counselling confidential?

Accepted Answer

Yes, what is said between you and your counsellor remains confidential with some exceptions. For example, if your counsellor feels... Learn more

Question 11

What care does Weldmar at Home provide?

Accepted Answer

The care provided by Weldmar at Home will vary from patient to patient, to fit in with their needs and... Learn more

Question 12

What is the visitor policy at your Inpatient Unit?

Accepted Answer

Please note that due to the exceptional circumstances of the Covid-19 pandemic we have introduced some changes to our visiting... Learn more

Question 13

What items do you take in your charity shops and outlets – and what can I not donate?

Accepted Answer

Thank you for considering Weldmar Hospicecare as the charity to donate your items to. We welcome any donations of good... Learn more

Question 14

Will I have to go to the hospice for my last days?

Accepted Answer

If you are being seen by one of our Weldmar Community Nurse Specialists, they will be able to have conversations... Learn more

Question 15

How often will I be seen at home by my Weldmar Community Nurse?

Accepted Answer

Everyone’s needs are different. Following each consultation, your Weldmar Community Nurse will agree with you the date and time of... Learn more

Question 16

Why do I feel ‘abandoned’ by the hospital when they stopped seeing me and referred me to Weldmar

Accepted Answer

Sometimes its hard to accept that there is ‘no more hospital treatment’. However a referral to a Weldmar Community Nurse... Learn more

Question 17

Can I refer myself and ask for a visit from one of your nurses?

Accepted Answer

If you feel this would be appropriate, you would need to talk to either your GP or health care professional... Learn more

Question 18

Can I see a counsellor/supporter with my loved one/significant other?

Accepted Answer

Yes, some members of our team are able to support couples.

Question 19

Can I see my counsellor/supporter in person?

Accepted Answer

Yes, you can meet in person in a room at the Inpatient Unit in Dorchester, or Trimar House in Weymouth.... Learn more

Question 20

Can I smoke at the Inpatient Unit?

Accepted Answer

Weldmar has a no smoking policy including e-cigarettes and vaping. Staff and visitors are advised that smoking is not permitted... Learn more

Question 21

Can my partner attend Day Services with me?

Accepted Answer

Day Services gives you an opportunity to have some time to yourself, to make new friends, and have experiences that... Learn more

Question 22

Can my pet visit the Inpatient Unit?

Accepted Answer

We know how important pets are and they are very welcome to visit you on the IPU – please discuss... Learn more

Question 23

Can you help me with my mobility and accessing the toilet at Day Services?

Accepted Answer

We can assist with your mobility, whether it be walking alongside you to provide support, or using a wheelchair to... Learn more

Question 24

Can you provide transport to and from Day Services?

Accepted Answer

For patients who are unable to get themselves to our sessions, whether by driving themselves, or getting a lift with... Learn more

Question 25

Do I have to bring my own lunch?

Accepted Answer

A lovely cooked lunch is provided at all our sites. You are of course welcome to bring your own, should... Learn more

Question 26

Do I have to get involved in provided activities at Day Services?

Accepted Answer

There is no pressure to get involved in any arts and crafts or any other activities that are on offer.... Learn more

Question 27

Do I need to get undressed for complementary therapy?

Accepted Answer

Your dignity will be maintained at all times, however therapists are able to adapt or offer other therapies that allow... Learn more

Question 28

Do I need to pay for the services of a physio or occupational therapist?

Accepted Answer

As with all of the services at Weldmar Hospicecare, these services, including equipment provision, are completely free of charge. However,... Learn more

Question 29

Do you collect/deliver donations at Dorchester Clearance at Poundbury?

Accepted Answer

We do not accept or collect donations at this outlet. We do deliver furniture within the postcodes of DT1/DT2/Dt6/DT7/DT8. A... Learn more

Question 30

Do you collect/deliver donations from your charity shops?

Accepted Answer

Thank you for supporting Weldmar Hospicecare by donating items for us to sell! We really appreciate it. Our shops do... Learn more

Question 31

Do you collect/deliver donations from your outlet in Blandford?

Accepted Answer

We will come out and look at your items for sell, and if they are in good, clean, sellable condition... Learn more

Question 32

Do you collect/deliver donations from your outlet in Shaftesbury?

Accepted Answer

We will collect furniture donations subject to inspection and our area covered extends to Sherborne, Tisbury, Mere, Zeals and Wincanton.... Learn more

Question 33

Do you collect/deliver donations from your outlet on the Granby in Weymouth?

Accepted Answer

We can collect and deliver items. Furniture collection is free. Delivery of items is from £15 (any items). We collect... Learn more

Question 34

Do you collect/deliver donations from your outlet on the Marabout in Dorchester?

Accepted Answer

We collect items of furniture from DT1/DT2/Dt6/DT7/DT8. We will come out and look at your items for sell, and if... Learn more

Question 35

Do you work with my oncologist?

Accepted Answer

If you are still being seen by your oncologist, then our nurses do liaise with both them and your hospital... Learn more

Question 36

How can I access the service for input from a Physiotherapist or an Occupational Therapist?

Accepted Answer

If you feel that you would benefit from an assessment of your Physiotherapy or Occupational Therapy needs then talk to... Learn more

Question 37

How do I get in touch to arrange a counselling session?

Accepted Answer

You can contact Weldmar Hospicecare directly, via 01305 215 306

Question 38

How long will I be able to use the Weldmar at Home service?

Accepted Answer

This really depends on your situation. As with all of our services, we put together an individualised plan based on... Learn more

Question 39

How long will each Weldmar at Home visit be?

Accepted Answer

This really depends on your needs at the time. The minimum amount of time a member of the Weldmar at... Learn more

Question 40

How many complementary therapy sessions can I have?

Accepted Answer

Normally a block of 6 but this can be extended depending on individual circumstances.

Question 41

How many counselling sessions will I have?

Accepted Answer

You are offered an initial six sessions, which can be extended in some circumstances.

Question 42

How many days a week can I attend Day Services?

Accepted Answer

Because we are offering services all around Dorset, we only have one Day Service in each site per week. We... Learn more

Question 43

How often will I see a member of the Weldmar at Home team?

Accepted Answer

As with all of our services, the care we provide is very much as individual as you are. That means... Learn more

Question 44

If I want to find out about volunteering in a Weldmar charity shop, who do I ask for?

Accepted Answer

Great! Thank you for considering sparing your time to help us. Volunteers are vital in our shops to enable us... Learn more

Question 45

Is internet access available at the Inpatient Unit?

Accepted Answer

Wi-fi access is available free of charge for all patients and visitors. Please ask a member of staff for assistance.

Question 46

Is this complementary therapy service available to carers?

Accepted Answer

Yes, complementary therapies are available for patients both in the hospice and the community, their carers and bereaved family members.

Question 47

What complementary therapies are available?

Accepted Answer

This will be discussed with you in an initial consultation when we look at your needs and suggest what treatments... Learn more

Question 48

What if I need to cancel my complementary therapy appointment?

Accepted Answer

Either contact your therapist directly or ring IPU reception on 01305 215300.

Question 49

What items can I not donate?

Accepted Answer

The whole area of recycling has changed for all Charities. We can no longer dispose of any broken, damaged or... Learn more

Question 50

What shall I bring with me for my stay at the Inpatient Unit?

Accepted Answer

Please bring with you any current medication that you are taking. You will also need to bring any mobility aids,... Learn more

Question 51

Where are the nearest places to park at your Blandford Outlet?

Accepted Answer

Parking is available outside the front of outlet at Glenmore Business Park.

Question 52

Where are the nearest places to park at your Clearance Outlet at Poundbury?

Accepted Answer

We have onsite parking available. There are a total of 7 car park spaces.

Question 53

Where are the nearest places to park for your Brownlow Street shop in Weymouth?

Accepted Answer

There is parking outside the shop for 1 hour. There are also multiple car parks located in Weymouth town centre... Learn more

Question 54

Where are the nearest places to park for your Dorchester Bookshop?

Accepted Answer

The street is pedestrianised although there is parking available in adjacent streets – Trinity Street and Charles Street car-parks are... Learn more

Question 55

Where are the nearest places to park for your Dorchester Outlet at the Marabout?

Accepted Answer

We have 6 customer spaces outside the front of our building, but if these are full we have overflow parking... Learn more

Question 56

Where are the nearest places to park for your Shaftesbury Outlet?

Accepted Answer

We have car parking on site.

Question 57

Where are the nearest places to park for your Weymouth Outlet on the Granby?

Accepted Answer

There is parking directly outside the outlet.

Question 58

Where are the nearest places to park for your charity shop at Lodmoor in Weymouth?

Accepted Answer

We don’t have any parking on site but plenty of near roadside parking close to the store.

Question 59

Where are the nearest places to park for your charity shop at St George’s Street, Weymouth?

Accepted Answer

The is parking in St George’s Street for 1 hour, otherwise the Harbourside Car Park, Britannia mumti-storey, or on street... Learn more

Question 60

Where are the nearest places to park for your charity shop in Beaminster?

Accepted Answer

There is no parking directly outside the shop, however there is parking in The Square, Yarn Barton and some off... Learn more

Question 61

Where are the nearest places to park for your charity shop in Gillingham?

Accepted Answer

No parking directly outside but there are parking bays a little further up the street. The town’s main car park... Learn more

Question 62

Where are the nearest places to park for your charity shop in Lyme Regis?

Accepted Answer

There is no parking directly outside the shop. There is hourly parking opposite, park outside first thing in the morning.... Learn more

Question 63

Where are the nearest places to park for your charity shop in Sherborne?

Accepted Answer

There is no direct parking outside, but there is a loading bay nearby. The nearest car park is Culverhayes Car... Learn more

Question 64

Where are the nearest places to park for your charity shop in St Thomas Street, Weymouth?

Accepted Answer

We have car access for larger donations at our back door in St. Nicholas Street. There are a number of... Learn more

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