Informing government departments and organisations
The government have a service called ‘Tell us Once’ where they can help inform the people who need to know about a death. Once you have registered the death you can call the ‘Tell us Once’ service for free on 0800 085 7308 or Textphone 0800 141 2218 for deaf or hard of hearing. Phone lines are open between Monday to Friday, 8am to 6pm.
Alternatively, you can use the online service. You will need the unique reference number provided by the registrar to use this service: www.gov.uk/tell-us-once
Using this service can notify all of the following in one go:
- Local councils (including housing benefit office, council tax, electoral services, Blue Badge, adult services)
- Department for Work and Pensions (including pensions, benefits and overseas health team)
- HM Revenue and Customs (including child benefit, child tax credit, working tax credit and personal taxation)
- Identity and Passport Service
- Pensions (including public sector pensions, armed forces pensions and Local Government pension schemes)
- DVLA (including driving license vehicle tax refund)
- Ministry of Defence, Service Personnel and Veterans Agency (including war pensions scheme)
All information provided is treated securely and confidentially.
You will need the following information:
- The person’s date of birth and National Insurance number (if this is accessible)
- Details of any benefits or services they may have been receiving
- Unique reference number provided by the registrar
- Their driving license
- Vehicle registration number
- Their passport
- Details of Blue Badge
- Dates of any recent stays in hospital, a hospice or care home
- Contact details for next of kin
- Contact details for the person dealing with their estate
You may still also need to inform banks, insurance companies, utility companies and landlords yourself.
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